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Where are you based ?
I am having trouble placing an order online, do you take phone orders ?
I’ve sent you an email, when will you reply?
Do you have a phone support ?
How secure is my personal information?
How secure is my online order ?
Do I need to have an account to order?
What if I forget my password
Are there any exchange rates?
Can I use several discount codes in one order ?
What size I need for my ring?
What payment methods do you accept?
Are the "Free" items really free?
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How do I check the Status of my Order?
What if I typed the wrong email address?
Can I change my shipping address after placing an order ?
When will my order arrive?
I ordered 2+items. but only received one.. Where's my order?
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Shipping & Returns
Shipping & Customs
When will my order be processed?
Will I be charged with customs and taxes?
Is my order eligible for free shipping?
My order still hasn't arrived, I think it is lost?
The tracking number for my order stopped updating, what happened?
How do I return an Item?
Will shipping be covered for my returns?
What if the item(s) I received are defective/incorrect/damaged?
How long is the returns process?
When will I receive my refund?
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