FAQ

Where are you based ?
We operate from the US and Canada but to speed up delivery times our products are stored in multiple fulfilment centres around the world.
Sat, 14 Oct, 2017 at 4:28 PM
I am having trouble placing an order online, do you take phone orders ?
We are unable to take orders over the phone. You can try placing your order on a different device or browser. Otherwise we are happy to speak with you and ...
Sun, 15 Oct, 2017 at 1:04 PM
I’ve sent you an email, when will you reply?
We try to reply to all emails within 24 hours. Our office is closed on weekends, so we will look to reply the next working day.
Sun, 15 Oct, 2017 at 1:05 PM
Do you have a phone support ?
We only provide support through our support platform or Facebook Messages. 
Sun, 15 Oct, 2017 at 1:08 PM