Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with th...
Sun, 15 Oct, 2017 at 9:09 AM
Can I use several discount codes in one order ?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
Sun, 15 Oct, 2017 at 9:09 AM
What size I need for my ring?
Please check our ring chart at https://www.venestia.com/pages/ring-size-chart and follow the steps to get the perfect size for you. Thank you
Sun, 15 Oct, 2017 at 9:10 AM
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit ...
Sun, 15 Oct, 2017 at 9:11 AM
Are the "Free" items really free?
Yes! For our promotional items, all you have to pay is the shipping ($4.95) and handling cost ($5.00) per item. The price of the item itself is $0.00. Howev...
Sun, 15 Oct, 2017 at 9:12 AM
How do I set my shipping address?
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. I...
Sun, 15 Oct, 2017 at 9:12 AM