How do I change or cancel my order? : Venestia

How do I change or cancel my order? Print

Created by: Chiheb Ben Aissa

Modified on: Sun, 15 Oct, 2017 at 9:22 AM

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

Any cancellation made after an order has been placed, will be subject to a cancellation fee of $1.00 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.

Please note that any orders that have already been packed or shipped cannot be cancelled.

Chiheb is the author of this solution article.

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How do I change or cancel my order? Print

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